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Introduction
Protecting your privacy and the confidentiality of your information -- over the Internet, on the telephone, or through our office - is fundamental to the way we do business at the Hope & District Chamber of Commerce (the Chamber). This policy is consistent with applicable privacy legislation.
Privacy Statement
This policy deals only with personal information handled by the Chamber. Personal information is information about an identifiable individual, excluding business contact information. The following explains how the Chamber handles personal information.
Accountability
The Chamber is accountable for all personal information in its control. Any questions about the handling of personal information should be directed to the office managers of the Chamber of Commerce. More information about the process for referring questions regarding the Chamber's handling of personal information is noted below.
Purpose of Personal Information
The purpose for which the Chamber collects personal information will be identified at or before the time the information is collected. The Chamber may collect personal information for the purposes of:
- administering Chamber of Commerce membership and providing member services
- registering for Chamber of Commerce events, for example the Annual General Meeting
- processing and administering the above or other purposes as necessary.
The Chamber will not use personal information for any other purpose than that which is identified at or before the time of collection.
Consent
The Chamber seeks consent for all personal information it collects, uses and discloses through information provided to individuals prior to collection, or at the time of collection.
If you have voluntarily provided information, you have consented to the collection, use and disclosure of your personally identifiable information as described in this privacy policy. The Chamber will not use personal information for any purpose other than that for which you consented. Should the Chamber require personal information for a new purpose, we will contact you to seek consent for that new use.
We retain personal information only as long as is necessary to provide the individual with the requested product, service or information and delete or destroy this information after that time. If, as for example, personal information is given to enable you to register for an event, the personal information will only be used for this event and will then be deleted or destroyed. In some cases, however, legal reporting and retention requirements necessitate that the Chamber retain information for a specific amount of time.
The Chamber does not sell or trade any personal information with third parties. The Chamber may transfer information to service providers where such information processing is outsourced by the Chamber in the course of its administrative procedures or member services in specific cases. Where personal information is transferred to a service provider for processing, we require the service provider to respect this Privacy Policy and we restrict them from using or disclosing personal information transferred to them for any purpose other than the provision of services to us.
Any personal information that the Chamber retains is kept in such a manner as to ensure its security and confidentiality at all times.
The Chamber makes readily available to individuals our Privacy Policy and related procedures for managing personal information. We provide access to the Privacy Policy and related procedures to individuals on the Chamber's Web site and in written form. Any questions about the handling of personal information by the Chamber can be raised with our office managers.
At the written request of an individual, he or she may view or edit their personal information as collected by the Chamber. The Chamber will inform them of what personal information we have about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed.
To make a request, please send a letter, email or fax addressed to our office managers at the address indicated. In your request, please include the following information:
- (a)specify what information you require in order to give individuals access. Examples of what you can request include: "Name, contact details, membership number (where applicable), and
- (b) specify the nature of your request, including whether you wish to view and/or edit information or inquire regarding use and/or disclosure.
The Chamber will reply to your request within thirty days of receipt of the request, or if not able to respond within this time period, will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
Questions
Any questions or comments about the Hope & District Chamber of Commerce's handling of personal information should be directed to our office managers.
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